In April 2025, at the invitation of HANGCHA's export team, Jiachen Intelligent Global Technical Support Team went to Southeast Asia and successfully carried out the "Technology Empowerment and Service Peers" exchange and training activities at HANGCHA's overseas branches and dealers in Indonesia, Thailand, Malaysia, Vietnam and other places. This event focused on pre-sales and after-sales technology improvement, comprehensively strengthened local personnel's understanding of vehicle products, and enhanced their sales and service confidence.

In view of the high temperature and variable working conditions in Southeast Asia, Jiachen Intelligent joined hands with Hangcha's export team to jointly create a "theory + practice" customized technical training course. The training content is in line with local needs, with typical scenarios such as port heavy load and high-frequency storage handling as the entry point, covering vehicle electrical system analysis, rapid fault diagnosis and maintenance skills, and comprehensively improving service response efficiency and technical level.

Through in-depth exchanges with the terminal market, the two sides have a more comprehensive understanding of the actual application environment and customer needs in various regions, laying a solid foundation for the improvement of the future service system and product optimization.

Since the launch of the "Global Service Tour" project, Jiachen Intelligent's global technical support team has entered the United States, Europe, Southeast Asia and other countries and regions, providing customized technical training and localized solutions, and working with global partners to build a smart logistics ecosystem.